Fastmail - Notice history

All systems operational

General Availability - Operational

99.99% uptime
Sep 2023 · 99.98%Oct · 100.0%Nov · 100.0%

Previous page

Next page

Sep 2023
Oct 2023
Nov 2023

Web client and mobile app - Operational

99.99% uptime
Sep 2023 · 99.98%Oct · 100.0%Nov · 100.0%

Previous page

Next page

Sep 2023
Oct 2023
Nov 2023

Login & sessions - Operational

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

Previous page

Next page

Sep 2023
Oct 2023
Nov 2023

Mail delivery - Operational

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

Previous page

Next page

Sep 2023
Oct 2023
Nov 2023

Mail access (IMAP/POP) - Operational

99.99% uptime
Sep 2023 · 99.98%Oct · 100.0%Nov · 100.0%

Previous page

Next page

Sep 2023
Oct 2023
Nov 2023

Calendar (CalDAV) - Operational

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

Previous page

Next page

Sep 2023
Oct 2023
Nov 2023

File storage (WebDAV) - Operational

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

Previous page

Next page

Sep 2023
Oct 2023
Nov 2023

Contacts (CardDAV) - Operational

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

Previous page

Next page

Sep 2023
Oct 2023
Nov 2023

Support Tickets - Operational

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

Previous page

Next page

Sep 2023
Oct 2023
Nov 2023

www.fastmail.com - Operational

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

Previous page

Next page

Sep 2023
Oct 2023
Nov 2023

Notice history

View current status

Nov 2023

IMAP/POP/SMTP connectivity issues
Resolved

  • Some users were unable to connect via IMAP/POP/SMTP for 30 minutes. We've corrected the problem and access has been restored. No mail has been lost.

    UTC
NOV4
Fastmail billing scheduled for maintenance
CompletedMaintenance2 hours
  • CompletedNovember 04, 2023 at 1:00 PMUTC

    Maintenance has completed successfully

  • In progressNovember 04, 2023 at 11:00 AMUTC

    Maintenance is now in progress

  • PlannedNovember 04, 2023 at 11:00 AMUTC

    There will be scheduled downtime for some important upgrades to our payment platform. You may encounter a failed payment if you try to submit a payment during this maintenance window.

    We expect a downtime of up to two hours, after which payment processing will return to normal.

    The maintenance is scheduled to begin at 7:00 AM EDT November 4 and end by 9:00 AM EDT November 4 (between 11:00 AM and 1:00 PM GMT November 4).

Oct 2023

Connectivity issues causing delays in accessing services
Resolved2 hours 25 minutes
  • ResolvedUTC

    Network issues between Australia and our servers in the US caused delayed responses to our Australian customers. The issue is resolved as of now. No mail was lost. We'll continue to monitor.

  • InvestigatingUTC

    Some users are experiencing delay in accessing Fastmail services. We are investigating the issue.

Sep 2023

SEP28
Fastmail website scheduled for maintenance
CompletedMaintenance7 hours 44 minutes
  • CompletedSeptember 28, 2023 at 10:44 AMUTC

    Scheduled maintenance for our website at www.fastmail.com is complete.

  • UpdateSeptember 28, 2023 at 9:12 AMUTC

    Scheduled maintenance of our website at www.fastmail.com continues. We are waiting for a status update from the team responsible.

  • In progressSeptember 28, 2023 at 3:00 AMUTC

    Maintenance is now in progress

  • PlannedSeptember 28, 2023 at 3:00 AMUTC

    Our website at www.fastmail.com is scheduled to undergo maintenance. We expect an outage of fifteen minutes or less, during which time account access via app.fastmail.com will remain available.

    The outage will occur sometime between 11:00 PM EDT September 27 and 5:00 AM EDT September 28 (between 3:00 AM and 9:00 AM GMT September 28).

Network connectivity issues for some users
ResolvedPartial outage27 minutes
  • ResolvedUTC

    We've addressed a hardware issue which caused connection issues for some users. Access has been restored and no mail has been lost.

  • InvestigatingUTC

    Some customers are experiencing issues accessing Fastmail services. We're looking into it.

SEP18
Marketing website scheduled for maintenance on Monday, September 18
CompletedMaintenance1 hour 59 minutes
  • CompletedSeptember 18, 2023 at 7:59 AMUTC

    Scheduled maintenance for our marketing website at www.fastmail.com is complete.

  • UpdateSeptember 18, 2023 at 7:21 AMUTC

    Scheduled maintenance of our marketing website at www.fastmail.com is still in progress. We expect the website to be down for a brief period in the next few minutes. You can continue to access your account via app.fastmail.com.

  • UpdateSeptember 18, 2023 at 6:37 AMUTC

    Scheduled maintenance of our marketing website at www.fastmail.com continues. We are waiting for a status update from the responsible team.

  • In progressSeptember 18, 2023 at 6:00 AMUTC

    Maintenance is now in progress

  • PlannedSeptember 18, 2023 at 6:00 AMUTC

    On Monday, September 18, 2023, at 2:00 AM EST (6:00 AM GMT), our marketing website at www.fastmail.com is scheduled to undergo maintenance. We expect an outage of fifteen minutes or less at that time. Account access via app.fastmail.com will remain available.

Previous

Sep 2023 to Nov 2023

Next