Fastmail - Fastmail support form scheduled downtime – Maintenance details

All systems operational

Fastmail support form scheduled downtime

Completed
Scheduled for November 18, 2024 at 3:00 PM – 3:26 PM

Affects

Support Tickets

Under maintenance from 3:00 PM to 3:26 PM

Updates
  • Completed
    November 18, 2024 at 3:26 PM
    Completed
    November 18, 2024 at 3:26 PM

    Our support ticket form is back up. Ticket history and ticket submission via the form are available again, and you can expect to receive any responses we sent to you during this time momentarily. Thanks for your patience!

  • In progress
    November 18, 2024 at 3:00 PM
    In progress
    November 18, 2024 at 3:00 PM
    Maintenance is now in progress
  • Planned
    November 18, 2024 at 3:00 PM
    Planned
    November 18, 2024 at 3:00 PM

    Starting Monday, November 18, at 10:00 AM EST/15:00 UTC, our support ticket form at fastmail.com/support will be down for approximately 30 minutes. Ticket history and ticket submission via the form will be unavailable during this time. You can still submit a support ticket by sending an email to support@fastmail.com, however our acknowledgement email with the ticket number & key will be delayed, as will our response to your ticket.