Fastmail - Some emails are delayed – Incident details

All systems operational

Some emails are delayed

Resolved
Degraded performance
Started about 2 months agoLasted about 2 hours

Affected

Mail delivery

Degraded performance from 1:02 PM to 1:55 PM, Operational from 1:55 PM to 3:08 PM

General Availability

Degraded performance from 1:02 PM to 1:55 PM, Operational from 1:55 PM to 3:08 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved. Email is being delivered as expected and delayed mail queues have been cleared. No mail has been lost.

  • Monitoring
    Monitoring

    The backlog has been cleared and all the delayed emails have been delivered now. No mail has been lost. We will continue to monitor the situation

  • Investigating
    Investigating

    As part of our ongoing scheduled migration, we are currently experiencing some instabilities and are investigating the issue. Some emails might be delayed, but no emails are lost.