Fastmail - Interrupted access to Fastmail web and app services – Incident details

All systems operational

Interrupted access to Fastmail web and app services

Resolved
Partial outage
Started 4 months agoLasted about 2 hours

Affected

Web client and mobile app

Partial outage from 4:45 PM to 6:13 PM, Operational from 6:13 PM to 7:04 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved, and we do not anticipate any further issues. No mail has been lost.

  • Monitoring
    UTC
    Monitoring

    We have implemented a fix for the issue and are currently monitoring the result. No mail has been lost.

  • Investigating
    UTC
    Investigating

    Some customers are experiencing interrupted access to Fastmail services. We're looking into it.