Interrupted access to Fastmail services

Resolved

Partial outage

Started 17 days agoLasted about 1 hour

Affected

Web client and mobile app

Mail access (IMAP/POP)

Updates

Resolved
August 28, 2024 at 1:53 AM
Resolved
August 28, 2024 at 1:53 AM
This incident has been resolved. Service has been restored for all affected users.
Identified
August 28, 2024 at 1:00 AM
Identified
August 28, 2024 at 1:00 AM
Due to a server crash some users are currently experiencing interrupted access to their mailboxes.
We are working on bringing services back up and expect this to be complete shortly.
No data has been lost.

Fastmail - Interrupted access to Fastmail services – Incident details