A short disruption to Fastmail IMAP/POP access affecting some customers has been resolved.

Resolved

Operational

Started 11 days agoLasted about 2 hours

Affected

Mail access (IMAP/POP)

Updates

Resolved
December 16, 2024 at 3:51 AM
Resolved
December 16, 2024 at 3:51 AM
This incident has been resolved. No mail has been lost, and we don't anticipate further issues.
Monitoring
December 16, 2024 at 2:46 AM
Monitoring
December 16, 2024 at 2:46 AM
We were seeing issues with users connecting via IMAP/POP on mail.pobox.com. This has now been fixed, although it may take up to an hour for some users to see this fix come into effect. No mail has been lost, and we are continuing to monitor.
Identified
December 16, 2024 at 1:29 AM
Identified
December 16, 2024 at 1:29 AM
We’ve identified the cause, and we’re working to correct the issue.

Fastmail - A short disruption to Fastmail IMAP/POP access affecting some customers has been resolved. – Incident details