Fastmail - Some customers are experiencing interrupted access to Fastmail services. – Incident details

All systems operational

Some customers are experiencing interrupted access to Fastmail services.

Resolved
Partial outage
Started 10 days agoLasted about 1 hour

Affected

Web client and mobile app
Mail access (IMAP/POP)
Calendar (CalDAV)
Contacts (CardDAV)
General Availability
Updates
  • Resolved
    Resolved

    The incident has been resolved. No emails were lost, although some users may have experienced delays. We do not expect any further issues.

  • Monitoring
    Monitoring

    Interrupted access to Fastmail services for some customers has been fixed. We are monitoring the outcome.

  • Identified
    Identified

    Some customers are facing disruptions in accessing Fastmail services due to a failure in one of our mail servers.