A problem with an IMAP server is disrupting Fastmail access for some users

Resolved

Operational

Started 1 day agoLasted 12 minutes

Affected

Web client and mobile app

Mail access (IMAP/POP)

Calendar (CalDAV)

Contacts (CardDAV)

General Availability

Updates

Resolved
January 17, 2025 at 12:00 AM
Resolved
January 17, 2025 at 12:00 AM
We’ve corrected the issue, and Fastmail access has been restored for all users. No mail has been lost, and we don’t anticipate further issues.
Monitoring
January 16, 2025 at 11:49 PM
Monitoring
January 16, 2025 at 11:49 PM
The issue has been resolved, and Fastmail access has been restored for all users. We are continuing to monitor.

Fastmail - A problem with an IMAP server is disrupting Fastmail access for some users – Incident details