Fastmail - Interrupted access to Fastmail services – Incident details

All systems operational

Interrupted access to Fastmail services

Resolved
Operational
Started over 2 years agoLasted 22 minutes

Affected

Web client and mobile app

Operational from 5:46 AM to 6:08 AM

Login & sessions

Operational from 5:46 AM to 6:08 AM

Mail delivery

Operational from 5:46 AM to 6:08 AM

Mail access (IMAP/POP)

Operational from 5:46 AM to 6:08 AM

Calendar (CalDAV)

Operational from 5:46 AM to 6:08 AM

File storage (WebDAV)

Operational from 5:46 AM to 6:08 AM

Updates
  • Resolved
    UTC
    Resolved

    A mail server failed & caused the issues some users were experiencing. We've corrected the problem and access has been restored. No mail has been lost.

  • Investigating
    UTC
    Investigating

    Some customers are experiencing interrupted access to Fastmail services. We're looking into it.