Fastmail - Some customers are experiencing interrupted access to Fastmail services – Incident details

All systems operational

Show current status

Some customers are experiencing interrupted access to Fastmail services

ResolvedPartial outage52 minutes

Affected

Web client and mobile app

Partial outage from 5:48 AM to 6:19 AM, Operational from 6:19 AM to 6:40 AM

Mail access (IMAP/POP)

Partial outage from 5:48 AM to 6:19 AM, Operational from 6:19 AM to 6:40 AM

Calendar (CalDAV)

Partial outage from 5:48 AM to 6:19 AM, Operational from 6:19 AM to 6:40 AM

Contacts (CardDAV)

Partial outage from 5:48 AM to 6:19 AM, Operational from 6:19 AM to 6:40 AM

General Availability

Partial outage from 5:48 AM to 6:19 AM, Operational from 6:19 AM to 6:40 AM

  • ResolvedUTC

    The incident has been resolved. No emails were lost, although some users may have experienced delays. We do not expect any further issues.

  • MonitoringUTC

    Interrupted access to Fastmail services for some customers has been fixed. We are monitoring the outcome.

  • IdentifiedUTC

    Some customers are facing disruptions in accessing Fastmail services due to a failure in one of our mail servers.