Fastmail - Fastmail help pages are currently unavailable – Incident details

All systems operational

Show current status

Fastmail help pages are currently unavailable

ResolvedMajor outage6 hours 34 minutes

Affected

Web client and mobile app

Operational from 12:14 AM to 6:49 AM

Login & sessions

Operational from 12:14 AM to 6:49 AM

Mail delivery

Operational from 12:14 AM to 6:49 AM

Mail access (IMAP/POP)

Operational from 12:14 AM to 6:49 AM

Calendar (CalDAV)

Operational from 12:14 AM to 6:49 AM

File storage (WebDAV)

Operational from 12:14 AM to 6:49 AM

  • ResolvedUTC

    Access to the Fastmail help pages has been restored. All Fastmail systems (mail, calendars, contacts, etc.) weren’t affected

  • IdentifiedUTC

    Due to a problem at an external provider, our help pages remain unavailable. All Fastmail systems (mail, calendars, contacts, etc.) are still up and running.

  • InvestigatingUTC

    Customers are having issues accessing our help pages. We are currently investigating this incident.