Fastmail - Some users experienced interrupted access to Fastmail services due to connectivity issues with an IMAP server – Incident details

All systems operational

Show current status

Some users experienced interrupted access to Fastmail services due to connectivity issues with an IMAP server

ResolvedPartial outage28 minutes

Affected

Web client and mobile app

Partial outage from 7:20 PM to 7:48 PM

Mail access (IMAP/POP)

Partial outage from 7:20 PM to 7:48 PM

  • ResolvedUTC

    Some users may have temporarily lost access to Fastmail services due to some IMAP servers losing connectivity. We have identified the cause and implemented a fix. No mail has been lost.

  • IdentifiedUTC

    We have identified the cause of this issue and are working on a fix.

  • InvestigatingUTC

    Some users may have temporarily lost access to Fastmail services. We are actively looking into this.