Fastmail - Issues with importing messages via IMAP. – Incident details

All systems operational

Issues with importing messages via IMAP.

ResolvedPartial outage30 minutes

Affected

Mail access (IMAP/POP)

Partial outage from 2:04 AM to 2:35 AM

  • ResolvedUTC

    There were problems migrating from other IMAP services. We've corrected the problem and the issue has been resolved.

  • MonitoringUTC

    We have identified the issue that was causing IMAP migrations to be unavailable and have implemented a fix. We are currently monitoring the result.

  • InvestigatingUTC

    Customers are experiencing issues importing messages from other IMAP services. We're looking into it.