Fastmail - Web UI access is limited – Incident details

All systems operational

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Web UI access is limited

ResolvedPartial outage1 hour 35 minutes

Affected

Web client and mobile app

Partial outage from 1:00 PM to 2:35 PM

  • ResolvedUTC
    Some customers were unable to access messages in the web UI and/or mobile app for approximately 90 minutes due to database issues. We have resolved the issue and do not expect any further interruptions. No mail has been lost.
  • InvestigatingUTC
    Some customers are experiencing interrupted access to Fastmail services. We're looking into it.