Fastmail - Intermittent outbound delivery issues – Incident details

All systems operational

Intermittent outbound delivery issues

Resolved
Degraded performance
Started about 2 months agoLasted about 3 hours

Affected

Mail delivery

Degraded performance from 10:24 PM to 1:00 AM, Operational from 1:00 AM to 12:00 AM

Updates
  • Resolved
    UTC
    Resolved

    We identified a problem which caused intermittent outbound issues leading to some users experiencing deferrals or bounce backs. We have remediated the problem. No mail has been lost.

  • Investigating
    UTC
    Investigating

    We're investigating reports of outbound mail issues. Some users have been experiencing deferrals or bounce backs on outbound messages.