Fastmail - Notice history

All systems operational

General Availability - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Web client and mobile app - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Login & sessions - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Mail delivery - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Mail access (IMAP/POP) - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Calendar (CalDAV) - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

File storage (WebDAV) - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Contacts (CardDAV) - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Support Tickets - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

www.fastmail.com - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Notice history

Jan 2024

No notices reported this month

Dec 2023

Interrupted access to Fastmail services
  • Resolved
    Resolved

    Some users may have experienced issues during a failover. We've corrected the problem. User access has been restored. This incident has been resolved.

  • Investigating
    Investigating

    Some customers are experiencing interrupted access to Fastmail services. We're looking into it.

Marketing site was down for a short period
  • Resolved
    Resolved

    Our marketing website www.fastmail.com was down for a short period as part of maintenance, during which time accounts continued to be accessible from https://app.fastmail.com. The service is now restored.

Nov 2023

IMAP/POP/SMTP connectivity issues
  • Resolved
    Resolved

    Some users were unable to connect via IMAP/POP/SMTP for 30 minutes. We've corrected the problem and access has been restored. No mail has been lost.

Fastmail billing scheduled for maintenance
  • Completed
    November 04, 2023 at 1:00 PM
    Completed
    November 04, 2023 at 1:00 PM

    Maintenance has completed successfully

  • In progress
    November 04, 2023 at 11:00 AM
    In progress
    November 04, 2023 at 11:00 AM

    Maintenance is now in progress

  • Planned
    November 04, 2023 at 11:00 AM
    Planned
    November 04, 2023 at 11:00 AM

    There will be scheduled downtime for some important upgrades to our payment platform. You may encounter a failed payment if you try to submit a payment during this maintenance window.

    We expect a downtime of up to two hours, after which payment processing will return to normal.

    The maintenance is scheduled to begin at 7:00 AM EDT November 4 and end by 9:00 AM EDT November 4 (between 11:00 AM and 1:00 PM GMT November 4).

Nov 2023 to Jan 2024

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