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Resolved
Network connectivity issues for some users

Started
September 19, 2023 at 6:04 PM
Status
Resolved after 28 minutes

Impact

Partial outage
Affected
Web client and mobile app
Mail access (IMAP/POP)
General Availability
  • Resolved
    Resolved

    We've addressed a hardware issue which caused connection issues for some users. Access has been restored and no mail has been lost.

  • Investigating
    Investigating

    Some customers are experiencing issues accessing Fastmail services. We're looking into it.