Fastmail - Notice history

All systems operational

General Availability - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 99.98%Jan 2025 · 100.0%
Nov 2024
Dec 2024
Jan 2025

Web client and mobile app - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 99.97%Jan 2025 · 99.88%
Nov 2024
Dec 2024
Jan 2025

Login & sessions - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%
Nov 2024
Dec 2024
Jan 2025

Mail delivery - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%
Nov 2024
Dec 2024
Jan 2025

Mail access (IMAP/POP) - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 99.91%Jan 2025 · 99.88%
Nov 2024
Dec 2024
Jan 2025

Calendar (CalDAV) - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 99.97%Jan 2025 · 99.83%
Nov 2024
Dec 2024
Jan 2025

File storage (WebDAV) - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%
Nov 2024
Dec 2024
Jan 2025

Contacts (CardDAV) - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 99.97%Jan 2025 · 99.83%
Nov 2024
Dec 2024
Jan 2025

Support Tickets - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%
Nov 2024
Dec 2024
Jan 2025

www.fastmail.com - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 99.11%Jan 2025 · 100.0%
Nov 2024
Dec 2024
Jan 2025

Notice history

Jan 2025

Dec 2024

Interrupted access to IMAP and POP
  • Resolved
    Resolved

    This incident has been resolved. No mail has been lost, and we don't anticipate further issues.

  • Monitoring
    Monitoring

    We were seeing issues with users connecting via IMAP/POP on mail.pobox.com. This has now been fixed, although it may take up to an hour for some users to see this fix come into effect. No mail has been lost, and we are continuing to monitor.

  • Identified
    Identified

    We’ve identified the cause, and we’re working to correct the issue.

Nov 2024

Fastmail support form scheduled downtime
  • Completed
    November 18, 2024 at 3:26 PM
    Completed
    November 18, 2024 at 3:26 PM

    Our support ticket form is back up. Ticket history and ticket submission via the form are available again, and you can expect to receive any responses we sent to you during this time momentarily. Thanks for your patience!

  • In progress
    November 18, 2024 at 3:00 PM
    In progress
    November 18, 2024 at 3:00 PM
    Maintenance is now in progress
  • Planned
    November 18, 2024 at 3:00 PM
    Planned
    November 18, 2024 at 3:00 PM

    Starting Monday, November 18, at 10:00 AM EST/15:00 UTC, our support ticket form at fastmail.com/support will be down for approximately 30 minutes. Ticket history and ticket submission via the form will be unavailable during this time. You can still submit a support ticket by sending an email to support@fastmail.com, however our acknowledgement email with the ticket number & key will be delayed, as will our response to your ticket.

Nov 2024 to Jan 2025

Next