Fastmail - Fastmail support form scheduled downtime – Maintenance details

All systems operational

NOV18

Fastmail support form scheduled downtime

CompletedNovember 18, 2024 at 3:00 PM – 3:26 PMUTC

Affects

Support Tickets

Under maintenance from 3:00 PM to 3:26 PM

Updates
  • Completed
    November 18, 2024 at 3:26 PMUTC
    Completed
    November 18, 2024 at 3:26 PMUTC

    Our support ticket form is back up. Ticket history and ticket submission via the form are available again, and you can expect to receive any responses we sent to you during this time momentarily. Thanks for your patience!

  • In progress
    November 18, 2024 at 3:00 PMUTC
    In progress
    November 18, 2024 at 3:00 PMUTC
    Maintenance is now in progress
  • Planned
    November 18, 2024 at 3:00 PMUTC
    Planned
    November 18, 2024 at 3:00 PMUTC

    Starting Monday, November 18, at 10:00 AM EST/15:00 UTC, our support ticket form at fastmail.com/support will be down for approximately 30 minutes. Ticket history and ticket submission via the form will be unavailable during this time. You can still submit a support ticket by sending an email to support@fastmail.com, however our acknowledgement email with the ticket number & key will be delayed, as will our response to your ticket.