All systems operational

General Availability

100.0% uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023100.0% uptime
Nov 2023100.0% uptime
Dec 2023100.0% uptime
Web client and mobile app
100.0% uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023100.0% uptime
Nov 2023100.0% uptime
Dec 2023100.0% uptime
Login & sessions
100.0% uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023100.0% uptime
Nov 2023100.0% uptime
Dec 2023100.0% uptime
Mail delivery
100.0% uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023100.0% uptime
Nov 2023100.0% uptime
Dec 2023100.0% uptime
Mail access (IMAP/POP)
100.0% uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023100.0% uptime
Nov 2023100.0% uptime
Dec 2023100.0% uptime
Calendar (CalDAV)
100.0% uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023100.0% uptime
Nov 2023100.0% uptime
Dec 2023100.0% uptime
File storage (WebDAV)
100.0% uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023100.0% uptime
Nov 2023100.0% uptime
Dec 2023100.0% uptime
Contacts (CardDAV)
100.0% uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023100.0% uptime
Nov 2023100.0% uptime
Dec 2023100.0% uptime

Support Tickets

100.0% uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023100.0% uptime
Nov 2023100.0% uptime
Dec 2023100.0% uptime

www.fastmail.com

100.0% uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023100.0% uptime
Nov 2023100.0% uptime
Dec 2023100.0% uptime

Notice history

Dec 2023

No notices reported this month

Nov 2023

IMAP/POP/SMTP connectivity issues
  • Resolved
    Resolved

    Some users were unable to connect via IMAP/POP/SMTP for 30 minutes. We've corrected the problem and access has been restored. No mail has been lost.

Fastmail billing scheduled for maintenance
  • Completed
    November 04, 2023 at 1:00 PM
    Completed
    November 04, 2023 at 1:00 PM

    Maintenance has completed successfully

  • In progress
    November 04, 2023 at 11:00 AM
    In progress
    November 04, 2023 at 11:00 AM

    Maintenance is now in progress

  • Planned
    November 04, 2023 at 11:00 AM
    Planned
    November 04, 2023 at 11:00 AM

    There will be scheduled downtime for some important upgrades to our payment platform. You may encounter a failed payment if you try to submit a payment during this maintenance window.

    We expect a downtime of up to two hours, after which payment processing will return to normal.

    The maintenance is scheduled to begin at 7:00 AM EDT November 4 and end by 9:00 AM EDT November 4 (between 11:00 AM and 1:00 PM GMT November 4).

Oct 2023

Connectivity issues causing delays in accessing services
  • Resolved
    Resolved

    Network issues between Australia and our servers in the US caused delayed responses to our Australian customers. The issue is resolved as of now. No mail was lost. We'll continue to monitor.

  • Investigating
    Investigating

    Some users are experiencing delay in accessing Fastmail services. We are investigating the issue.

Oct 2023 to Dec 2023