Fastmail - Notice history

Cloudflare has reported that the network issue has resolved and we believe this resolves the interrupted access to the Fastmail web client that users in some locations were experiencing.

Cloudflare network routing issues are affecting access to the Fastmail web client from some locations.

While working on addressing some of the recent service degradations, unexpected server overload caused today's issues with accessing our web client and causing mail delays.

We have now resolved this and mail is being delivered without delay. No mail has been lost.

There were momentary issues with loading the web UI while we continue to recover. Delayed mail continues to be delivered and no mail has been lost.

We believe we have resolved the issue and are currently monitoring. Some mail is delayed, no mail has been lost.

This incident has been resolved. No mail has been lost as a result of this incident, although delivery of some mail was delayed.

This incident has been resolved. No mail has been lost as a result of this incident, although delivery of some mail was delayed. We are continuing to monitor.

Users are currently unable to log into their accounts. Existing sessions are unaffected. We are currently investigating the cause.

This incident has been resolved. Service has been restored for all affected users.

We have identified an issue that resulted in in some IMAP servers being unable to accept new mail. A fix has been applied. Some Mail delivery will be delayed however no mail was lost during the incident.

We've identified the issue and are continuing to work on a fix for this incident.

Some customers are still experiencing interrupted access to Fastmail services. We are investigating the issue. Delivery of some emails has been delayed. No mail has been lost.

Our development team have determined that a recent update was responsible for this issue. They have since made the changes necessary to resolve this, and we don't expect to encounter any further interruptions when sending.

We've found the cause of the issue, and have implemented a fix. We are currently monitoring the result.

This incident has been resolved. Email is being delivered as expected and delayed mail queues have been cleared. No mail has been lost.

This incident has been resolved. Email is being delivered as expected. Existing delayed mail queues have caught up and been cleared. No mail has been lost.

This incident has been resolved. Email is being delivered as expected and delayed mail queues have been cleared. No mail has been lost.

The backlog has been cleared and all the delayed emails have been delivered now. No mail has been lost. We will continue to monitor the situation

This incident has been resolved. Email delivery has been restored for affected users and delayed mail have been cleared. No mail has been lost as a result of this incident.

We're working on clearing the backlog of delayed mail and no mail has been lost. We'll continue to monitor the situation until service is back to fully operational.

We're continuing to deliver the backlog of delayed mail and no mail has been lost. We'll continue to monitor the situation until the backlog has cleared our mail queue entirely.

The root cause of this incident has been resolved. The backlog of delayed mail as a result of this incident is still clearing. Some users can expect further mail delays until the backlog has cleared our mail queue entirely. We are continuing to monitor the situation until all mail is being delivered without delay. No mail has been lost.

This incident has been resolved and mail delivery has returned to normal. The backlogs are still clearing, so some emails might be delayed. We are continuing to monitor.