Fastmail - Notice history

All systems operational

General Availability - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 99.98%
Aug 2025
Sep 2025
Oct 2025

Web client and mobile app - Operational

100% - uptime
Aug 2025 · 99.87%Sep · 99.98%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025

Login & sessions - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025

Mail delivery - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025

Mail access (IMAP/POP) - Operational

100% - uptime
Aug 2025 · 99.94%Sep · 99.98%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025

Calendar (CalDAV) - Operational

100% - uptime
Aug 2025 · 99.94%Sep · 99.98%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025

File storage (WebDAV) - Operational

100% - uptime
Aug 2025 · 99.94%Sep · 99.98%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025

Contacts (CardDAV) - Operational

100% - uptime
Aug 2025 · 99.94%Sep · 99.98%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025

Support Tickets - Operational

100% - uptime
Aug 2025 · 99.94%Sep · 100.0%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025

www.fastmail.com - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025

Notice history

Aug 2025

Interrupted access to Fastmail services
  • Resolved
    UTC
    Resolved

    Access to Fastmail services should be restored for affected users. No mail has been lost, and we do not expect further issues.

  • Update
    UTC
    Update

    We believe that switching to an alternate network path for inbound traffic has resolved this issue. We are still monitoring the situation to ensure that there are no further service interruptions.

  • Monitoring
    UTC
    Monitoring

    We have switched to an alternate network path for inbound traffic. This should resolve the issue that some users were experiencing accessing Fastmail services. No mail has been lost. We are continuing to monitor the situation.

  • Investigating
    UTC
    Investigating
    Some users are still unable to access the Fastmail web UI. We believe this is related to a networking issue as it is only impacting a subset of users. Our team is continuing to investigate this.
  • Monitoring
    UTC
    Monitoring
    We believe that the issue preventing some users from accessing the Fastmail web UI should now be resolved. No mail has been lost. We are continuing to monitor.
  • Investigating
    UTC
    Investigating
    Some users are experiencing interrupted access to Fastmail services. We're looking into this.
Paddle Payment Processing Issues
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Paddle engineers have identified the cause of the incident and have taken steps to resolve the issue.

  • Investigating
    UTC
    Investigating

    Our payment provider, Paddle, is currently experiencing issues which may cause errors or delays during checkout. Paddle’s team is working to resolve the problem. We'll provide an update here when we have more to share. For updates directly from Paddle, see https://paddle.status.io/.

Aug 2025 to Oct 2025

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