Fastmail - Notice history

All systems operational

General Availability - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

Previous page

Next page

Oct 2023
Nov 2023
Dec 2023

Web client and mobile app - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

Previous page

Next page

Oct 2023
Nov 2023
Dec 2023

Login & sessions - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

Previous page

Next page

Oct 2023
Nov 2023
Dec 2023

Mail delivery - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

Previous page

Next page

Oct 2023
Nov 2023
Dec 2023

Mail access (IMAP/POP) - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

Previous page

Next page

Oct 2023
Nov 2023
Dec 2023

Calendar (CalDAV) - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

Previous page

Next page

Oct 2023
Nov 2023
Dec 2023

File storage (WebDAV) - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

Previous page

Next page

Oct 2023
Nov 2023
Dec 2023

Contacts (CardDAV) - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

Previous page

Next page

Oct 2023
Nov 2023
Dec 2023

Support Tickets - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

Previous page

Next page

Oct 2023
Nov 2023
Dec 2023

www.fastmail.com - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

Previous page

Next page

Oct 2023
Nov 2023
Dec 2023

Notice history

Dec 2023

Interrupted access to Fastmail services
  • Resolved
    Resolved

    Some users may have experienced issues during a failover. We've corrected the problem. User access has been restored. This incident has been resolved.

  • Investigating
    Investigating

    Some customers are experiencing interrupted access to Fastmail services. We're looking into it.

Marketing site was down for a short period
  • Resolved
    Resolved

    Our marketing website www.fastmail.com was down for a short period as part of maintenance, during which time accounts continued to be accessible from https://app.fastmail.com. The service is now restored.

Nov 2023

IMAP/POP/SMTP connectivity issues
  • Resolved
    Resolved

    Some users were unable to connect via IMAP/POP/SMTP for 30 minutes. We've corrected the problem and access has been restored. No mail has been lost.

Fastmail billing scheduled for maintenance
  • Completed
    November 04, 2023 at 1:00 PM
    Completed
    November 04, 2023 at 1:00 PM

    Maintenance has completed successfully

  • In progress
    November 04, 2023 at 11:00 AM
    In progress
    November 04, 2023 at 11:00 AM

    Maintenance is now in progress

  • Planned
    November 04, 2023 at 11:00 AM
    Planned
    November 04, 2023 at 11:00 AM

    There will be scheduled downtime for some important upgrades to our payment platform. You may encounter a failed payment if you try to submit a payment during this maintenance window.

    We expect a downtime of up to two hours, after which payment processing will return to normal.

    The maintenance is scheduled to begin at 7:00 AM EDT November 4 and end by 9:00 AM EDT November 4 (between 11:00 AM and 1:00 PM GMT November 4).

Oct 2023

Connectivity issues causing delays in accessing services
  • Resolved
    Resolved

    Network issues between Australia and our servers in the US caused delayed responses to our Australian customers. The issue is resolved as of now. No mail was lost. We'll continue to monitor.

  • Investigating
    Investigating

    Some users are experiencing delay in accessing Fastmail services. We are investigating the issue.

Oct 2023 to Dec 2023

Next