Fastmail - Notice history

We have rolled out a fix that should stop this from happening in the future. We are also taking the necessary steps to ensure that the issue is fully resolved for any customers already affected by this. Please rest assured that there has been no mail loss due to this issue. We apologize for the inconvenience this has caused. If you are still seeing any issues, please reach out to our support

Our developers have made some changes that should prevent the problem from happening in the future. We are continuing to monitor.

We are still working on resolving this issue for affected customer.

Some users may have temporarily lost access to Fastmail services due to some IMAP servers losing connectivity. We have identified the cause and implemented a fix. No mail has been lost.

We have identified the cause of this issue and are working on a fix.

We’ve corrected the issue, and Fastmail access has been restored for all users. No mail has been lost, and we don’t anticipate further issues.

We’ve corrected the issue, and Fastmail access has been restored for all users. No mail has been lost, and we don’t anticipate further issues.

The issue has been resolved, and Fastmail access has been restored for all users. We are continuing to monitor.

We're making progress on restoring service and most users should see no issues at this time.

Some customers are facing disruptions in accessing Fastmail services due to a failure in one of our mail servers. We are working to restore service and ensure that no data is lost.

We've corrected the issue and access via CalDAV and CardDAV has been restored.

We believe we’ve corrected the issue, and we’re monitoring things to make sure it’s resolved.

Access to the Fastmail help pages has been restored. All Fastmail systems (mail, calendars, contacts, etc.) weren’t affected

Due to a problem at an external provider, our help pages remain unavailable. All Fastmail systems (mail, calendars, contacts, etc.) are still up and running.

The incident has been resolved. No emails were lost, although some users may have experienced delays. We do not expect any further issues.

Interrupted access to Fastmail services for some customers has been fixed. We are monitoring the outcome.

This incident has been resolved. No mail has been lost, and we don't anticipate further issues.

Interrupted access to Fastmail services for some customers has been fixed. We are monitoring the outcome