Fastmail - Notice history

All systems operational

General Availability - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Web client and mobile app - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Login & sessions - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Mail delivery - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Mail access (IMAP/POP) - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 99.98%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Calendar (CalDAV) - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

File storage (WebDAV) - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Contacts (CardDAV) - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Support Tickets - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

www.fastmail.com - Operational

100% - uptime
Feb 2025 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2025
Mar 2025
Apr 2025

Notice history

Apr 2025

Some users experienced interrupted access to Fastmail services.
  • Resolved
    Resolved

    We’ve corrected the issue, and Fastmail access has been restored for all users. No mail has been lost, and we don’t anticipate further issues.

  • Monitoring
    Monitoring

    The issue has been resolved, and Fastmail access has been restored for all users. We are continuing to monitor.

  • Identified
    Identified

    We have identified a server outage that has caused interrupted access to Fastmail services. We have mitigated this and the issue should be resolved for users at this time. We are continuing to investigate and no mail has been lost during this time.

Mar 2025

Issues with importing messages via IMAP.
  • Resolved
    Resolved

    There were problems migrating from other IMAP services. We've corrected the problem and the issue has been resolved.

  • Monitoring
    Monitoring

    We have identified the issue that was causing IMAP migrations to be unavailable and have implemented a fix. We are currently monitoring the result.

  • Investigating
    Investigating

    Customers are experiencing issues importing messages from other IMAP services. We're looking into it.

Feb 2025

Some users are experiencing difficulties accessing their mail on webmail and IMAP clients.
  • Resolved
    Resolved

    We have rolled out a fix that should stop this from happening in the future. We are also taking the necessary steps to ensure that the issue is fully resolved for any customers already affected by this. Please rest assured that there has been no mail loss due to this issue. We apologize for the inconvenience this has caused. If you are still seeing any issues, please reach out to our support

  • Monitoring
    Monitoring

    Our developers have made some changes that should prevent the problem from happening in the future. We are continuing to monitor.

  • Update
    Update

    We are still working on resolving this issue for affected customer.

  • Identified
    Identified

    No mails have been lost and we are continuing to work on a fix. Affected customers can contact support for assistance at fastmail.com/support

Feb 2025 to Apr 2025

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