Notice history

Resolved
November 28, 2024 at 10:04 PM
Resolved
November 28, 2024 at 10:04 PM
Interrupted access to Fastmail services for some customers has been fixed. No mail has been lost, and we don't anticipate further issues.
Monitoring
November 28, 2024 at 9:24 PM
Monitoring
November 28, 2024 at 9:24 PM
Some customer were experiencing interrupted access to Fastmail services. This has been fixed and we are monitoring the outcome

Fastmail support form scheduled downtime

Completed
November 18, 2024 at 3:26 PM
Completed
November 18, 2024 at 3:26 PM
Our support ticket form is back up. Ticket history and ticket submission via the form are available again, and you can expect to receive any responses we sent to you during this time momentarily. Thanks for your patience!
In progress
November 18, 2024 at 3:00 PM
In progress
November 18, 2024 at 3:00 PM
Maintenance is now in progress
Planned
November 18, 2024 at 3:00 PM
Planned
November 18, 2024 at 3:00 PM
Starting Monday, November 18, at 10:00 AM EST/15:00 UTC, our support ticket form at fastmail.com/support will be down for approximately 30 minutes. Ticket history and ticket submission via the form will be unavailable during this time. You can still submit a support ticket by sending an email to support@fastmail.com, however our acknowledgement email with the ticket number & key will be delayed, as will our response to your ticket.

All systems operational