All systems operational

General Availability

100.0% uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%
Nov 2023100.0% uptime
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Web client and mobile app
100.0% uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%
Nov 2023100.0% uptime
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Login & sessions
100.0% uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%
Nov 2023100.0% uptime
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Mail delivery
100.0% uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%
Nov 2023100.0% uptime
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Mail access (IMAP/POP)
100.0% uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%
Nov 2023100.0% uptime
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Calendar (CalDAV)
100.0% uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%
Nov 2023100.0% uptime
Dec 2023100.0% uptime
Jan 2024100.0% uptime
File storage (WebDAV)
100.0% uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%
Nov 2023100.0% uptime
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Contacts (CardDAV)
100.0% uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%
Nov 2023100.0% uptime
Dec 2023100.0% uptime
Jan 2024100.0% uptime

Support Tickets

100.0% uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%
Nov 2023100.0% uptime
Dec 2023100.0% uptime
Jan 2024100.0% uptime

www.fastmail.com

100.0% uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%
Nov 2023100.0% uptime
Dec 2023100.0% uptime
Jan 2024100.0% uptime

Notice history

Jan 2024

No notices reported this month

Dec 2023

Interrupted access to Fastmail services
  • Resolved
    Resolved

    Some users may have experienced issues during a failover. We've corrected the problem. User access has been restored. This incident has been resolved.

  • Investigating
    Investigating

    Some customers are experiencing interrupted access to Fastmail services. We're looking into it.

Marketing site was down for a short period
  • Resolved
    Resolved

    Our marketing website www.fastmail.com was down for a short period as part of maintenance, during which time accounts continued to be accessible from https://app.fastmail.com. The service is now restored.

Nov 2023

IMAP/POP/SMTP connectivity issues
  • Resolved
    Resolved

    Some users were unable to connect via IMAP/POP/SMTP for 30 minutes. We've corrected the problem and access has been restored. No mail has been lost.

Fastmail billing scheduled for maintenance
  • Completed
    November 04, 2023 at 1:00 PM
    Completed
    November 04, 2023 at 1:00 PM

    Maintenance has completed successfully

  • In progress
    November 04, 2023 at 11:00 AM
    In progress
    November 04, 2023 at 11:00 AM

    Maintenance is now in progress

  • Planned
    November 04, 2023 at 11:00 AM
    Planned
    November 04, 2023 at 11:00 AM

    There will be scheduled downtime for some important upgrades to our payment platform. You may encounter a failed payment if you try to submit a payment during this maintenance window.

    We expect a downtime of up to two hours, after which payment processing will return to normal.

    The maintenance is scheduled to begin at 7:00 AM EDT November 4 and end by 9:00 AM EDT November 4 (between 11:00 AM and 1:00 PM GMT November 4).

Nov 2023 to Jan 2024